Cookie Policy

This Cookie Policy explains how Rotana Star Rent A Car LLC ("we", "our", "us") uses cookies and similar technologies when you visit our website or use our mobile application.

By continuing to browse or use our platform, you agree to the use of cookies in accordance with this policy.

1. What Are Cookies

Cookies are small text files stored on your device, browser, or mobile device when you visit a website or use an application. They help improve functionality, performance, and user experience.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

• Ensuring basic website and app functionality
• Measuring performance and traffic
• Understanding how users interact with our platform
• Improving user experience
• Supporting marketing and advertising efforts

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website or application to function properly. They support core features such as page navigation, security, protection, load balancing, and caching.

These cookies cannot usually be disabled because they are required for the basic operation of the platform.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website and application so we can improve performance and usability.

Examples may include:

• Pages viewed
• Time spent on pages
• Device and browser type
• General location information

We may use analytics tools such as Google Analytics to collect aggregated usage data. This information helps us improve our services and does not directly identify you personally.

3.3 Marketing and Advertising Cookies

These cookies are used to measure advertising effectiveness, track conversions, and help us deliver more relevant ads.

Examples may include services such as:

• Google Ads
• Meta Pixel (Facebook / Instagram), if enabled

These technologies may track interactions such as ad clicks, page visits, and completed actions on our platform.

3.4 Functional Cookies

These cookies help improve your experience by remembering certain settings or preferences, such as language preferences or interface behavior.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers that support our website, app, analytics, advertising, or infrastructure. These may include providers such as:

• Google
• Meta Platforms
• Hosting, security, or CDN providers such as Cloudflare

These third parties may process data in accordance with their own privacy and cookie policies.

5. Information Collected Through Cookies

We do not use cookies to directly collect sensitive personal information.

Depending on the tools in use, cookies may collect limited technical and usage information such as:

• IP address
• Browser type
• Device information
• Operating system
• Referral source
• Pages visited and interactions

6. Managing Cookies

You can manage or disable cookies through your browser or device settings. Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block cookies from specific websites

Please note that disabling cookies may affect certain website or application functions and may reduce the quality of your user experience.

7. Cookie Consent

By using our website or application, you consent to our use of cookies as described in this Cookie Policy.

Where required, we may provide a cookie notice or consent mechanism that allows users to manage cookie preferences.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technologies, or legal obligations.

Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Cookie Policy, you may contact us at:

Rotana Star Rent A Car LLC
Email: [email protected]
Website: https://www.rotanastar.ae